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Privacy Policy

1. Introduction

At PPEOnline.ca, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your data when you visit or make a purchase from our website (www.ppeonline.ca).

By using our Site, you consent to the collection, use, and disclosure of your information as described in this policy.

2. Information We Collect

When you interact with our Site, we collect the following types of information:

a) Device Information

📌 Examples Collected:

  • IP address, browser type, time zone, and device details.
  • Pages visited, products viewed, and search queries.

📌 Why We Collect It:

  • To optimize the Site’s functionality and user experience.
  • To perform analytics and track usage trends.

📌 How We Collect It:

  • Automatically through cookies, log files, web beacons, tags, and pixels.

📌 Who We Share It With:

  • Shopify (our website platform).
  • Analytics providers such as Google Analytics.

b) Order & Payment Information

📌 Examples Collected:

  • Name, billing & shipping address, email, phone number.
  • Payment details (credit card, PayPal, or other payment methods).

📌 Why We Collect It:

  • To process and fulfill orders, including payment and shipping.
  • To verify transactions and prevent fraud.
  • To send order confirmations and updates.

📌 How We Collect It:

  • Directly from you when you place an order.

📌 Who We Share It With:

  • Shopify (for eCommerce processing).
  • Payment processors & banks (e.g., Stripe, PayPal).
  • Shipping providers (Canada Post, UPS, FedEx).

c) Customer Support & Contact Information

📌 Examples Collected:

  • Emails, phone numbers, and any details shared during inquiries.

📌 Why We Collect It:

  • To provide customer support and assistance.
  • To respond to order inquiries and troubleshooting requests.

📌 How We Collect It:

  • Directly from you via email or website contact forms.

📌 Who We Share It With:

  • Internal customer service representatives.
  • Third-party service providers (e.g., Shopify customer support tools).

3. Sharing Your Personal Information

We do not sell or rent your personal data. However, we may share your information with third parties under the following conditions:

✔ Service Providers: To process orders, payments, and shipping.
✔ Legal Requirements: If required by law (e.g., subpoenas, fraud prevention).
✔ Marketing & Analytics: With advertising partners for targeted promotions.

4. Behavioral Advertising & Marketing

We use Google Analytics, Facebook Ads, and other digital marketing tools to show you relevant ads based on your browsing behavior.

✔ Google Analytics: Tracks site visits and interactions.
✔ Facebook & Instagram Ads: Personalized promotions based on shopping behavior.
✔ Email Marketing: If you subscribe, we send exclusive offers and updates.

5. How We Protect Your Data

🔒 Secure Shopping & Payment Encryption

  • All transactions are encrypted using SSL (Secure Socket Layer) technology.
  • Payment details are processed by PCI-compliant providers like Shopify Payments, PayPal, and Stripe.

🔒 Data Retention & Access

  • We retain order information for compliance unless you request deletion.
  • You have the right to access, modify, or delete your personal data.

🔒 Cookies & Tracking Technologies

  • Our Site uses cookies to enhance user experience and track activity.
  • You can manage or disable cookies through browser settings.

6. Your Rights (GDPR & CCPA Compliance)

If you are a resident of the European Economic Area (EEA) or California, you have the right to:
✔ Request access to the personal data we hold.
✔ Request corrections or deletions of inaccurate information.
✔ Opt-out of certain data processing activities.

📩 To make a data request, contact us at info@ppeonline.ca.

7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here, and continued use of the Site means you accept any updates.

📅 Last Updated: Feb 18,2025

8. Contact Us

For privacy-related inquiries or to request data changes, please reach out:

📧 Email: info@ppeonline.ca
📍 Address: PPE Online, 871 Janette Ave, Windsor, ON N9A 5A2, Canada

Your privacy is important to us. Thank you for trusting PPEOnline.ca!

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